Building Deep Connections & Relationships with Today’s Prospects and Customers

With this presentation, your attendees will deepen their understanding of what influences and creates a sustainable connection with today’s buyer. Prospects and customers alike are savvy and now look for both competency and true chemistry with their sales professional. Richard’s ongoing research and keen insight into the 21st century customer’s mindset will provide attendees with the knowledge that chemistry is both functional and emotional. It far exceeds just “building rapport”. Every attendee will capture practical actions they can use immediately to connect emotionally and functionally with customers and prospects.